Contact Us

At Annakoo, we are dedicated to providing an exceptional experience for our global community of brides and formal wear enthusiasts. Whether you have a question about our handcrafted tailoring process, need assistance with custom measurements, or want to track your order, our professional support team is here to assist you.

Customer Support & Inquiries

For the most efficient service regarding existing orders or product-specific questions, please reach out via email.

• Email: info@annakoo.com

• Customer Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8).

• Response Time: We strive to respond to all inquiries within 24 business hours.

Registered Business Identity

Annakoo is the retail brand owned and operated by Suzhou Zhoumingfei E-commerce Co., Ltd.. Our primary design studio and administrative offices are located in the heart of Suzhou's premier tailoring district.

• Legal Company Name: Suzhou Zhoumingfei E-commerce Co., Ltd.

• Registered Office Address: Room 3122, 3rd Floor, No. 606 Renmin Road, Gusu District, Suzhou City, Jiangsu Province, China, 215100

• Phone Number: +86 155 0145 2728

Wholesale & Boutique Partnerships

As a specialized manufacturing studio in Suzhou, we welcome inquiries from bridal boutiques and international retailers interested in our designs. For information regarding bulk orders or wholesale partnerships, please contact our trade department at info@annakoo.com.